Delivery & Return
You can enjoy FREE DELIVERY on all our products delivered within the United Arab Emirates.
Delivery Options Overview
At Our Store, we make shopping hassle-free with our fast, free delivery on every product. No hidden fees, no minimum order — just reliable 2–3 day shipping straight to your doorstep. Whether you’re upgrading your tech or ordering essentials, we make sure your electronics arrive quickly so you can start enjoying them without the wait.
1. Order the Product and Complete Your Order
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pay cash upon delivery of your product.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Most of our orders arrive within 2–3 business days, but occasionally deliveries can take a little longer due to courier delays, weather conditions, or peak seasons. You can check the status of your shipment anytime using the tracking link provided in your order confirmation email — this will show the most accurate and up-to-date information from our delivery partners.
If your tracking details haven’t updated or your order is taking longer than expected, please reach out to our customer support team. We’ll investigate the issue promptly, work with the courier to locate your package, and ensure it’s delivered to you as quickly as possible. Your satisfaction is our priority, and we’re here to help until your order arrives safely..
Our standard delivery schedule is Monday to Saturday, and while we always strive to get your order to you as quickly as possible, deliveries are not usually made on public holidays. During these times, couriers may pause operations, which can slightly extend the delivery window by an extra day.
If you place an order on a public holiday, it will be processed on the next working day and shipped out immediately after. Rest assured, we’ll keep you updated with tracking information so you’ll know exactly when your package is on its way. Our goal is to ensure your order reaches you as quickly and reliably as possible, even around holiday schedules.
We currently do not use postcode-based delivery restrictions — our service covers all areas within our delivery zones without the need to check individual postcodes. This means that as long as you’re located within our supported regions, you can enjoy our fast and free 2–3 day delivery on all products.
If you’re unsure whether your address falls within our coverage area, simply enter your details at checkout and our system will confirm availability. You can also reach out to our customer support team for quick assistance — we’ll be happy to verify your location and ensure your order can be delivered without any issues.
At the moment, our standard shipping service is free 2–3 day delivery on all products, which ensures fast and reliable shipping at no extra cost to you. While we do not currently offer next-day delivery on every order, we are continuously working with our courier partners to expand our delivery options.
If you need an item urgently, please contact our customer support team before placing your order. They can confirm whether an express or priority delivery option is available for your location and product. Our goal is to make sure you get your electronics quickly, safely, and with the level of service you expect.
In most cases, a signature is not required for standard deliveries, meaning your package can be safely left at your doorstep or in a designated safe place if you’re not home. This makes receiving your order more flexible and convenient, especially if you’re at work or away when the courier arrives.
However, for certain high-value items, a signature may be required to ensure your order reaches you securely. If this applies to your purchase, you’ll be notified during checkout or by our courier. If you have any special delivery instructions, you can add them at checkout or contact our support team, and we’ll make sure your order is handled the way that works best for you.
Online store of household appliances and electronics
Discover the latest in cutting-edge electronics at Taef Al Jazerah Trading, your one-stop destination for innovation, quality, and unbeatable value. From smartphones, laptops, and smart home devices to audio systems, gaming gear, and essential accessories, we handpick trusted brands and the newest technology to power your lifestyle. Whether you’re upgrading your setup or looking for the perfect gadget, we make it simple to find exactly what you need.
At Taef Al Jazerah Trading, we go beyond just selling products — we deliver a complete shopping experience you can trust. With secure checkout, fast and reliable delivery, and a dedicated customer support team, we make sure your journey from browsing to unboxing is smooth and hassle-free. Our mission is to keep you connected, entertained, and ahead of the curve with the electronics that matter most.
